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Shipping

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* Same-day shipping for all domestic standard, priority and express orders placed by 8AM reflects a promised delivery time based on orders shipping that day.  If a domestic order placed by 8AM cannot be shipped out that day, it will be shipped to arrive by the timelines indicated below if it had shipped that day.

Shipping


Each item has specific shipping alternatives listed. Our shipping costs closely match those incurred for packaging, labor, and postage charges. All packages ship from our warehouse in Sloan (Buffalo) New York, via USPS (United States Post Office) or Fedex. You will receive notification of package shipping within 1-business day of completing your purchase. 

Please choose the shipping alternative that best suits your need upon checkout. We ship approximately 50% of our orders on the same day they are received, so in many cases we cannot change shipping service levels because orders have already been processed.
 
Below are the time-in-transit estimates for the shipping services we offer. To calculate your anticipated delivery time, first determine the date your package will ship out, and then add the number of business-days in transit starting from the following day (the day a package ships is not considered the first day in transit):

 

DOMESTIC:

Economy (Parcel Post & First Class): 6-10 business days in transit

Expedited (Priority): 3-4 business days in transit

Express: 1 business day 

• Next business day to most locations. In some rural destinations it can be 2-days in transit. Please confirm when placing your order. USPS and Fedex may require authorized signatures to release packages, so all express shipments should be sent to a confirmed location where someone will be available to provide a signature.

 

CANADIAN

Canadian First Class Mail: 10-15 business days (2-3 weeks)

Canadian Priority Post: 6-10 business days (1-2 weeks) 

• Note that packages may be delayed in customs 

 

INTERNATIONAL:

International Economy (Parcel Post & First Class): 3-6 weeks

International Expedited (Priority): 2-3 weeks

• Note that packages may be delayed in customs 

 

Please note that our commitment to you is that we will ship to the address provided by the shipping service selected. The timelines provided above are estimates, and do not constitute a guarantee of delivery. If the address provided is undeliverable, or the service selected will not guarantee arrival within the timelines required, we must ask that customers recognize these issues. As well, we know that many customers specify a delivery address where they are not personally available to receive the package. For all such shipments, when the tracking indicates that the package has reached the delivery destination, the order is considered successfully delivered.

 
TAX:

Being located in Sloan NY we are obligated to charge state and county sales tax of 8.75% to state residents. Please note that this is a legal obligation, as this transaction will be deemed to have occurred in Sloan 14212. We are not responsible for collecting customs or duties related to international shipping.
 
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